The room was fairly basic, but very clean and comfortable with all of the amenities I would went. Very conveniently located across the street from the convention center. Also within walking distance of restaurants and stores.

Conveniently located, affordable, and such great service! Our room was accessible, very well cleaned, and had a great views of the valley. It was around so many great spots ALL within walking distance. I was impressed by the amazing service from check in to check out. They handled all questions and issues with ease and care. Parking wasn't paid for in the booking, and was $28/night, safe and right across from the hotel. It was a great place to stay!

Friendly front desk and nice room. HOWEVER, they clearly do not know how to accommodate a large group. There is a group staying there for 9 days, at 7:30am, the food is pretty much gone. Hard to imagine if the hotel were fully booked.

The hotel was okay overall. The staff was friendly enough, and the room was spacious, clean, and comfortable. The bed was especially comfortable, which made for a good night’s sleep. Unfortunately, the main issue was the bathroom. The bathtub was not properly cleaned, and when I turned on the shower, I noticed several strands of brown hair stuck to the wall. This was disappointing and not acceptable from a cleanliness standpoint. With better attention to housekeeping, the overall experience would have been much better.

Worst management ever. I stayed here last year when there was a fire on the second floor laundry the front desk agent Coco did an amazing job. Then I was there with group for a competition I was in the lobby Coco went above and beyond to get us settled and provided us with excellent customer service. I was just there a little while ago to book again. To find out Coco was fired. I asked why I was told she told the guest when the fire happened that it was a ghost that started it. That's a complete and total lie. I was there the security guard said that . Not her. Anyway the ghost thing is public record. The hotel is haunted. So what!!!!! Clearly Dave and Safari Hospitality encourage the staff to lie to the guest!!!! My group will never stay here again. And I will inform other groups to find other accommodations

Recently stayed here for one night as a little "staycation" and loved it. I was downtown for a late night comedy show and didn't want to deal with the hassle of getting home after. The hotel was a great value and within walking distance from good restaurants and the event venue. The hotel offered covered parking, which was great; however, it wasn't guaranteed. I didn't realize how few spots they had available for guests, but it would have been nice to know it was first come, first serve before traveling down. I almost didn't get a spot, so I definitely would have planned to head down sooner had a known it was limited. Other than that, the experience was great.

I stayed here while attending a conference across the street, and I was very happy with my stay. The front desk person was so helpful when I checked in! Then the room was clean and in good shape. The gym (there are 2!) was empty and the machines worked. The breakfast was well stocked and kept clean. The laundry room was also in good shape, and the front desk was able to get me quarters to use it. Overall a great hotel experience, and I would certainly stay here again!

Very old and simple hotel with negligent housekeeping. I paid $1400 for 3 nights for a conference nearby, but the hotel is $100/night at best. Expect a bed and not much else. The light will also seep through early morning through the presumably black out shades because they have holes and openings on the side. First day - my room wasn’t cleaned. I thought ok, maybe because I left the room around 1:00 pm and they missed it. Second morning, I asked the housekeeping right in front of my room to clean it while I was leaving, she said No and moved away. Maybe she didn’t understand me. I instructed the reception that my room wasn’t cleaned yesterday and to please have it cleaned now. They asked if I had a do not disturb sign; I did not. 5 hrs later, no cleaning was done; trash and wet towels piling up. And they told me housekeeping already left for the day. That’s unacceptable. Even if the hotel was priced at a fraction, at minimum I expect my trash to be taken after I specifically asked two different persons for it. Look elsewhere.

Booked this hotel for my son and I. We got in late at 10pm and I lost my ID. I gave them my confirmation number and had my husband send me a picture of my passport from home and THEY STILL DENIED ME ACCESS! They would not let us stay even though we already paid and reserved the room. My little 6 year old son was so frightened. Terrible service to deny a little boy a place to sleep that was paid for and with confirmation. NEVER booking with you again. Manager was unhelpful and my husband even tried to call and explain how I lost my ID. Unbelievable.

Travelers beware. Currently staying two nights here. Our room did not have functional heating and the front desk was unable to get it working. Offered to downgrade our room and comp the days parking fee. Absolutely unacceptable. Two fitness centers on site. Out of 6 cardio equipment options only two in each of the fitness rooms actually had power and were working. Called the front desk. Was told "they should be working" like I'm not standing here looking at them telling you they are not. Obviously many things in this otherwise nice hotel are being overlooked with a lack of care or even checks. Spend your money somewhere else. There are many other hotel options in downtown Salt Lake City that seem to have their act together.