Not the best, but not the worst. Parking is probably the toughest part… it’s a tiny lot across from Delta Center and even though there’s an overflow lot, you’re still going battle for a parking spot on busy nights. The rooms were fine, beds are pretty hard and not the softest plus the water is either scalding or frigid- no in between. However, the service is the saving grace. The front desk is extremely helpful with navigating the parking situation and addressing any concerns you may have. Their breakfast is also pretty good, too- the staff is quick to replenish anything that needs a refill and there are good options too. I would definitely stay here again

THE GOOD - The location is within a 10-minute walk of the Salt Palace. - Free breakfast that rotates every day. There are several different options for those with different preferences. What I had was pretty decent (breakfast burritos, waffles, eggs, sausage, oranges, etc.). - The water temperature and pressure were fantastic! - Staff was friendly. THE BAD - The window has a single-panel curtain, the kind that raises and lowers on a chain. It doesn't quite close the gap at the bottom, and light bleeds through on the side. I had to roll up towels and stuff the gap. There was also a slight breeze that came in at the spot (Feb. 2026). Adding traditional blackout curtains would fix the light issue. - The bed is pretty firm. If there is a pillowtop on the mattress, it has long lost its fluff. Sometimes you can sit on a bed and it feels soft, but when you lie down, it doesn't give as much. This bed didn't have that. It didn't affect how much sleep I got, but perhaps how comfortably I slept. - Street noise. The rail was right under my window, and with the Delta Center next door, there was quite the ruckus, especially between 9 and 11 pm. There were two events going on out of the three nights I stayed. I have long conditioned myself to sleep with a sound machine playing (phone app) and keep earplugs in my pocket.

Had to stay in Salt Lake for a conference. This is your typical run-of the mill Hyatt Place. Rooms were standard, albeit a bit dated. Clean rooms and bathrooms, housekeeping did a great job. The dollar price was definitely not worth the room, but booking with points brought back appropriate value. The hotel is right across from Delta Center which is a huge plus for anyone attending a game. Close to other main downtown attractions. Of note, you are right next to the tram so do not be surprised by waking up to loud horns. Also, breakfast is free as is par for the course at Hyatt Places, it was nothing special but did the job. Staff were kind.

We arrived here at 11pm after coming straight from the airport. Exhausted, looking to just rest. I stay at Hyatts frequently and always have a pleasant experience. I am 20, I call prior to checking in to confirm the age requirement. Every booking website states the age requirement for check in to this hotel is "18 years old". The girl working at the front desk immediately states I cannot check in because I am under the age of 21.. ? I state that I booked online and confirmed I could check in straight from the property. I mention that every booking website has their check in age of 18. She goes to check with the manager and comes back out to say that now I am able to check in, after causing a stressful situation. I totally understand properties having a check in age of 21, and I avoid those hotels to avoid problems. If you are going to advertise your hotel as being 18 for check in, you need to stand by that. And if thats a problem, for god's sake change the age limits online or at least tell customers when they call! She was not accommodating or friendly and only let us keep our stay because her manager said to. So thanks to the manager for honoring the reservation. The rooms are very outdated for Hyatt and very noisy as well.

Not a bad hotel overall. Good breakfast, nice and quiet, but definitely overpriced. Paying $15 just for parking was a bit surprising!

I stayed one night going and one night coming back from Colorado Springs, Colorado. Aaron helped me book the second night when I found out I'd booked the wrong hotel on return. Wonderful! My second stay, after packing I realized I'd locked myself out, a young lady got me another key expeditiously. Everything was a fantasy stay! Everything!!!

Comfortable, clean, and felt safe the entire stay. The room smelled great when we walked in, was very clean, and the bed was comfortable. The hotel itself is well kept and quiet. A couple of quirks: the TVs are still on DirecTV with no streaming or casting options (felt a bit like a time capsule), and surprisingly there are no safes in the guest rooms. On the upside, the parking lot just outside the back door is well lit, felt very secure, and costs a reasonable $15 per night. The gym was clean, modern, and empty when I used it. The UTA Trax green line passes right in front on the entry making it very convenient. The Delta Center is just across the street and a block or so to the south. Very well located on the north east part of SLC, very close to everything. With a few tech updates, this place would be a standout. I’d happily stay here again.

I have always trust Hyatt for their cleanest rooms they have and also great value. After booking here it was really good the front desk was very helpful and there were able to help me out whatever my needs were. The hotel it self was in the convent location near the delta center which it’s walking distance. The view at night of the city downtown was great. Parking is charged $15 per night.

Close to the train. I come here for work sometimes. It's a nice place to stay. Follow the sidewalk down the hill and don't take the detour down the stairs google maps sends you on. The train turns a corner here so that may bother some.

Good value and comfortable, spacious home base, this place is absolutely worth considering. When you've been running around all day, nothing feels better than walking into a room that lets you truly breathe and spread out, and this one was wonderfully large. The bed itself was plush and comfortable—perfect for a deep, restorative sleep after a long travel day. ?Location-wise, it’s excellent. We loved being able to walk right over to The Gateway and having several great dining spots within an easy stroll. Convenience like that instantly elevates the whole experience. ?Now, for a couple of little honest notes: If you are particular about your pillows, you might want to bring your own, because the ones here were decidedly flat. And while the large room was lovely, the layout put the sink outside the main bathroom area, which felt a bit awkward and interrupted the flow. It’s functional, just something to be aware of! ?Overall, it's a solid, reliable choice for SLC.