Very clean and well-kept, with great staff. Unfortunately the rooms are designed with a sliding barn door style for the bathroom- AND it’s frosted glass. So it offers very little privacy, and if someone gets up in the night to use the restroom, the whole room lights up. Very poor design. The water pressure in the shower is also ridiculously low - we turned it to the most narrow stream and still had a hard time washing off the soap. A shame, because the location and amenities were great.

We booked this trip using Hyatt points, and it turned out to be a very reasonable redemption. We chose this hotel for our ski trip in Salt Lake City, even though there wasn’t much snow. Despite that, we managed to ski every single day. The hotel was incredibly convenient for getting to the ski slopes in the Cottonwoods. The parking lot always had space, and since we had a ski bag, we decided to leave our skis in the car. Breakfast was available from 6 a.m. to 9 a.m., which was perfect for us. We would wake up, have breakfast, go skiing all morning, and then return for lunch somewhere in the valley. Most days, we also ended up going into the hot tub. The rooms were clean, and the staff was very approachable if we needed any extra towels. The hotel was even able to give us a two day refund on our points since we had to leave early due to weather. Overall, the staff were incredibly friendly, and it was a great place to stay for a ski trip. We definitely plan to return.

Our second stay at this Hyatt Place, and we plan to become regulars. David at the front desk is going places, and needs to be promoted - he is professional, welcoming, helpful and diplomatic. I barely write reviews, but he blew us away with his customer service. The hotel is in great shape, the breakfast area is huge and service and food are great, and the location cannot be beat for access to the Cottonwood Canyons for skiing.

So far all my stays here have been amazing. If I had any issues the staff fixed it quickly. The location is beautiful and is very convenient if you are going to ski. Nice restaurants close by as well.

It's a nice clean modern looking hotel for the money. The staff are very friendly and the parking is good. Complimentary breakfast is better than average. Their powdered scrambled eggs leave a little to be desired. We've stayed here a couple times and liked it, my biggest complaint is that the three times we have stayed, our beds were little saggy or worn in.

My experience was mostly great. There was a slight hiccup checking in due to switching systems, but they were great about helping us and getting it figured out. My biggest issue was that the morning of check out housekeeping started knocking on our door every hour on the hour. We were not behind on our check out time, didn’t even ask for a late check out, but starting at about 9am started knocking. Check out is at 12pm. After the first time, we put the do not disturb sign on the door but that didn’t stop the hourly knocking. Eventually we went out and spoke with her, telling her we’ll be out at the designated time. Wasn’t super pleased on being woken by housekeeping trying to get into our room.

This is a fantastic hotel. The location seemed to be great for skiiers with a shuttle bus arranged by the hotel, we however weren't there for this. We visited to see as much as we could in Salt Lake. The staff checked us in and were super friendly and the room was brilliant! The best value on our trip and felt luxurious. I have stayed in worse but more expensive all inclusive resorts! Two beds, a fridge, a sofa, a big TV, a bath and a bougie sliding door make this hotel well worth the price and well worth the visit. There are a few great bars and restaurants nearby that you can easily walk to. The quick access to main roads in Salt Lake means you can very quickly reach some beautiful city parks or drive slightly further to antelope island or the Bonneville Salt Flats. Overall I would highly recommend this hotel, not over the top luxury, but simply great!

Everytime I come to Salt Lake, I try to stay here. The location is great to get to and from the places I tend to go. The breakfasts are really impressive and the staff are very helpful. When I got my room, I asked if I could get it overlooking the golf course. The woman that made that happen was so kind. Unfortunately, since the last time I stayed there drivers with fast cars have chosen the road right next to the hotel to speed on. All night on Saturday I could hear many cars shifting gears and sounding like they were speeding. It kept me up. Yesterday I asked the front desk if they had softer pillows. They did and gave me a choice of different kinds. A short time later the front desk rep brought me a down pillow. I think the next time I stay there, I may try to get a room facing the parking lot. I think it might be quieter. This is nothing that the hotel can control. Their rooms are super clean, really nice and all their amenities are spot on.

Check-in was smooth and the continental breakfast had a great variety. Fresh fruit, scrambled eggs, cubed potatoes, and a different meat each day. Was really happy with the overall stay.

Staff here is friendly, but unfortunately incompetent. They double charged my room and I spent 30 minutes sitting in the lobby in the morning trying to get it fixed and check out, making me late for my appointment. Nice room but overshadowed by poor staff. Its been 3 days, still have 2 charges on my account. Changed my rating to 1 star.